CS-05: ELEMENTS OF SYSTEM ANALYSIS & DESIGN DEC 1998
 

Time: 3 hours  

Max. Marks : 75


Note
: There are 5 questions in this paper.  Question 1 is compulsory and carries 30 marks.  Attempt any three from the rest.
 

1. (a)

What fact-finding techniques would you use for investigating the information requirements of a large hotel to improve the marketing of seminars and conferences? Which do you think will be most effective? What problems do you anticipate in conducting this investigation?

2   Discuss the features and relative merits of system flowcharts, decision tables and decision trees. Which do you find easiest to draw and understand?
3  

Distinguish between transaction processing systems, management information systems, decision support systems and office automation systems. Illustrate their characteristics with focus on a large financial enterprise such as a Bank.

4   Describe the importance and characteristics of a good documentation in systems development process.
What elements should be included in a good documentation package?
5   Enumerate the factors that are important to the quality of a software system. Illustrate their characteristics with focus on a large financial enterprise such as a Bank
6.   Write brief noted on any five of the following :
    (a) System development life cycle (b) Software crisis
    (b) Software crisis
    (c) Legal feasibility of a systems project (d) Data dictionaries
    (d) Data dictionaries
    (e) Multi-media
    (f) Hypertext
    (g) 4 GL
    (h) Audit trail